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Common queries answered

Frequently asked Questions

Typically it takes 3-5 days after it’s shipped, but at times for reasons beyond our controls it may take longer. You can contact us anytime to ask for delivery times.

If you received a product that got damaged in transit we will refund your money, because we value our bond as a community stands on trust and don’t wanna ruin the experience for you.

Anytime before we ship your product, you can reach us through any of the support channels, and we’ll be happy to help you.

You can track the status of your order on your WhatsApp or Telegram or on our tracking page.

There are many ways you can reach us, by clicking on request a callback button present in our product pages, filling up the form in the Contact Us page or directly messaging on WhatsApp

You can just ask us to change, as long as the product isn’t shipped yet, we’ll be happy to help.

If you’re address resides in India, then yes, If not we’re planning to roll out our services to neighboring countries of India as well, Stay tuned for an update on that.

That depends, we try to put your orders in a single package, but if it contains items that aren’t available yet or are delayed, or it won’t be possible to ship a big packet to your destination, in that case we use multiple packages.

We’re expanding everyday, but our current base of operations is located in Punjab.

ALBUM NEST, #14496 St. No 17 , Bhagwan Nagar,Dholewal,Ludhiana,Punjab – 141003

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