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Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Typically it takes 3-5 days after it’s shipped, but at times for reasons beyond our controls it may take longer. You can contact us anytime to ask for delivery times.

You can create your account during checkout, or by clicking the My Account button on the top of the page.

Anytime before we ship your product, you can reach us through any of the support channels, and we’ll be happy to help you.

You can track the status of your order on your WhatsApp or Telegram or on our tracking page.

No, we are strictly against that practice, and believe a persons privacy is of utmost importance, so instead of processing your transactions on our site we use our payment processors endpoint to process the payment, so we can’t save or log it.

As we are a registered entity we are thus bound by the law to pay GST, by dealing with things legally, we make sure we’re there whenever you need us. 

If you’re address resides in India, then yes, If not we’re planning to roll out our services to neighboring countries of India as well, Stay tuned for an update on that.

That depends, we try to put your orders in a single package, but if it contains items that aren’t available yet or are delayed, or it won’t be possible to ship a big packet to your destination, in that case we use multiple packages.

If you need to swap an item

Returns and Exchanges

If you received a product that got damaged in transit we will refund your money, because we value our bond as a community stands on trust and don’t wanna ruin the experience for you.

That rarely happens as all the products are hand checked and packed by out team, but there’s still a room of a human error, don’t worry we’ll have it picked up and send you your order as soon as possible.

If that’s the case, contact us within 7 Days and we’ll either replace it or refund your cost.

Don’t forget to click the images of the package, when you receive the product.

Once you contact us, we’ll have it picked up, no need for you to worry.

You can call us on our customer support no :- 07947500600 or mail us at :- [email protected], or just fill the form on the Contact Us page.

Anytime before we ship your product, you can reach us through any of the support channels, and we’ll be happy to help you.

Yes, you’re free to cancel your order anytime, but if the product you ordered was on pre-order it can only be cancelled if the pre-order is still live.

We have an option to Notify the user, when you come up in the product page and it’s out of stock, and we’ll message you when it’s available

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Anywhere in India

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We offer you the best deals

7 Days Warranty *

All our shipments are insured

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